faqs

To allow us the ability to offer a large range of garment styles with our designs, Emory Lane is classified as a print to order shop.

With that said, due to the made-to-order nature of all items in our shop, our turnaround is approximately 1-3 weeks, unless otherwise indicated.  Although, we work diligently to get orders fulfilled as quickly as
possible. 

Please note that pre-order items can take up to 4 weeks for processing, most listings will have approximate shipping dates available.  However if you are unsure, please email us prior to placing your order.

"Awaiting Fulfillment," means that your order/payment has been
receive and is currently being processed.  All items are handmade to order (please note turnaround listed above).  Once your order has been fulfilled, your order status will change to "Shipped," and all tracking information will be submitted via email. 

If an email wasn't supplied at checkout, all communications will default to the SMS provided on the order.

If your order contains multiple items, you may receive multiple shipments - however, each shipment will have a separate email notification/tracking number.

If your order contains a standard item and a pre-order item, the order will ship when both items are complete and ready for shipment.  We will not issue partial shipments.

Most orders are fulfilled in house and shipped from Nashville, TN.  Although some of our products (i.e, blankets, tumblers, leggings) are printed/fulfilled by one of our USA based fulfillment centers.

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